BlueBet Terms & Conditions: Betting Rules

BlueBet Terms and Conditions: Accounts, Betting, Payments and Responsible Gambling

These BlueBet Terms provide an overview of the main conditions that apply to our wagering services following the transition of BlueBet to the current betr experience. Our wagering framework includes General Terms and Conditions as well as separate rules for sports betting, racing and promotions. These documents should be read together because additional conditions may apply depending on the market, bet type or promotion being used.

BlueBet Account Requirements

An account is required before we can provide wagering services. Registration and account use are subject to identity, eligibility and verification requirements. Accurate personal information must be provided, and additional verification may be required before certain account functions, including withdrawals, become available.

• • Personal account: account information must correspond to the person registered as the account holder.


• • Identity verification: verification requirements apply to account registration and may also apply before funds can be withdrawn.


• • Accurate details: customers are responsible for keeping relevant personal and contact details current.


• • Account security: login credentials should be kept secure and account recovery is subject to security checks.

BlueBet Betting Rules

BlueBet's wagering experience now operates through betr and covers both sports and racing. Separate Sport Rules and Racing Rules form part of the current terms, so settlement can depend on the sport, racing code, event and market involved. Our current racing categories include thoroughbreds, harness racing and greyhounds, while sports markets cover competitions across Australian Rules, rugby league, cricket, basketball, soccer, tennis and other sports.

A wager is subject to the price, selection, stake, event and market conditions that apply when it is accepted. Some bets may also be affected by event-specific rules, cancellations, postponements, abandoned events, dead heats, scratched runners or other changes to the underlying event. The relevant Sport Rules or Racing Rules determine how affected wagers are handled and settled.

BlueBet Betting Limits

BlueBet Deposits and Payment Rules

Account funding is subject to the payment methods currently supported by our wagering platform. Debit cards, PayID, Apple Pay on supported Apple devices, Google Pay and bank transfer are among the available options. Credit cards and payments linked to credit cards are no longer accepted for funding wagering accounts under the current rules.

Payment methods may have their own processing requirements, verification steps and timelines. PayID deposits are generally credited when received, although a customer's bank may temporarily hold an initial transaction. Digital-wallet transactions also depend on successful payment authentication and the supported device.

BlueBet Withdrawals

Before requesting a withdrawal, our account must meet the applicable verification requirements. Customers who have deposited by card are generally required to return an equivalent amount of those deposits to the same card, while winnings above the deposited amount may be transferred to the customer's own bank account. Other eligible withdrawals can be processed by Internet bank transfer.

Bank EFT withdrawals can generally take one to two business days to clear, depending on the receiving bank. Processing can also depend on verification status and the information associated with the account.

BlueBet Promotions and Bonus Terms

Promotional offers operate under separate Promotional Terms and Conditions in addition to our general wagering terms. A promotion may include its own eligibility criteria, participating markets, qualifying odds, expiry periods, Bonus Bet rules and other restrictions. The specific terms attached to an offer therefore form an

Website promotions are generally intended for eligible Internet wagers rather than telephone bets. When a Bonus Bet is provided, the conditions attached to that Bonus Bet and its promotion apply to its use and settlement.

BlueBet Racing Settlements and Scratched Runners

Racing wagers have specific settlement rules. For example, the treatment of a scratched horse can depend on whether the wager was placed before or after final acceptance. A Win, Place or Each-Way wager placed after final acceptance on a runner that is subsequently scratched is refunded, although deductions can apply to remaining live bets. Different treatment can apply to wagers placed before final acceptance as well as doubles and multis.

Our separate Racing Rules contain the detailed conditions used to determine racing results and settlements. Because the outcome can depend on the timing and type of wager, the applicable racing rule should be considered whenever a race is affected by a scratching or other change.

BlueBet Deposit and Loss Limits

Responsible wagering controls form part of our account experience. We provide options for customers to establish deposit and loss limits. Deposit limits can control the amount deposited over specified periods, while loss limits can control permitted net losses over the selected timeframe.

A request to make an existing limit more restrictive takes effect immediately. A request to make a limit less restrictive is subject to a minimum seven-day cooling-off period before the change takes effect. This structure allows account limits to be tightened immediately while applying a delay to increases.

BlueBet Responsible Gambling

• • Deposit limits: customers can use pre-commitment controls to manage how much can be deposited over selected periods.


• • Loss limits: account controls can also be established around net losses over the chosen period.


• • Self-exclusion: temporary and permanent self-exclusion options form part of our responsible gambling framework.


• • BetStop: the National Self-Exclusion Register provides an option to self-exclude from licensed online and telephone wagering providers.


• • Independent support: free and confidential gambling support is available through Gambling Help Online and its support line.

BlueBet Privacy and Account Security

Personal and transaction information is handled as part of operating and maintaining our wagering accounts. Reasonable steps are taken to protect personal information against misuse, loss, unauthorised access, modification and disclosure. Personal information can also be disclosed where required to provide a requested service, comply with legal processes, protect rights or property, or address certain unlawful activities or safety concerns.

BlueBet Terms for Sports, Racing and Promotions

Not every wagering situation is governed by the same set of conditions. Our current terms framework separates General Terms and Conditions, Sport Rules, Racing Rules and Promotional Terms and Conditions. This provides specific rules for different parts of the betting experience while keeping the general account requirements in a central set of terms.

• • General Terms and Conditions: cover the principal conditions governing our accounts and wagering relationship.


• • Sport Rules: provide additional settlement and wagering rules for sports markets.


• • Racing Rules: address rules and settlement requirements applying to racing wagers.


• • Promotional Terms: provide additional conditions governing promotions and promotional products.

BlueBet Terms: What We Need to Check Before Betting

Before placing a wager, the key information to check includes the selected event and market, displayed odds, stake, applicable sports or racing rules and any promotion-specific conditions. For account transactions, payment method requirements and verification status can affect deposits and withdrawals. Our responsible gambling controls provide additional options for managing deposit and loss limits and accessing self-exclusion where required.

Because wagering rules and regulatory requirements can change, the current General Terms and Conditions, Sport Rules, Racing Rules and Promotional Terms should be treated as the definitive conditions whenever they differ from a general summary. This keeps the BlueBet wagering experience transparent across account management, betting, promotions, settlement and payments as the service continues under the current betr platform.