BlueBet FAQ: Betting, Accounts & Payments

Can I still open a new BlueBet account?

BlueBet no longer operates as a separate customer-facing betting brand, with our wagering experience having transitioned to betr. New customers therefore use the current betr registration process rather than opening a standalone BlueBet account. The platform continues to provide online access to sports and racing markets through the website and mobile apps.

Can I use BlueBet for both sports and racing?

Yes. Our current wagering platform covers both sports and racing, giving us access to a broad selection of markets from one account. Racing includes thoroughbreds, greyhounds and harness racing, while sports coverage includes AFL, NRL, NBA, NFL, soccer and other competitions. Available events and markets vary according to the sporting and racing schedule.

Where can I find my BlueBet transaction history?

We can manage our transaction information through the My Account area of the current platform. Dedicated sections are available for Transactions, Deposit, Withdrawal and Bonus Bets, alongside access to My Bets. Transaction filters also make it easier to review recent account activity over selected periods.

Can I place BlueBet bets by telephone?

Yes. Telephone wagering remains available on eligible racing, sports and live betting events through the current service. Telephone bets have a minimum stake of $20, while promotions advertised for Internet wagering do not automatically apply to wagers placed by phone. Our online and mobile services provide an alternative for standard digital wagering.

Does BlueBet charge fees for debit card deposits?

Our current platform does not charge a card fee for supported debit card deposits. Debit cards remain an accepted funding method, while credit cards and payments linked to credit cards are not accepted for wagering account deposits. Other available deposit options include PayID and supported digital payment methods.

How quickly are BlueBet PayID deposits credited?

PayID deposits are generally credited to our wagering balance when the funds are received. A unique PayID email address linked to the account is generated through the deposit section and can then be used through online banking. A bank may place a temporary hold on an initial PayID transaction, so processing can occasionally depend on the financial institution.

Can I set spending controls on my BlueBet account?

Yes. Our current wagering experience includes responsible gambling settings that can help us manage account activity, including deposit limits. Existing responsible gambling settings, including applicable deposit limits, were transferred when BlueBet accounts moved into the combined betr experience. BetStop is also available as the national self-exclusion register for licensed online and telephone wagering providers.

What happened if I had both BlueBet and betr accounts?

Customers who held accounts with both brands had their relevant balances brought together as part of the migration. Available BlueBet and betr cash balances were combined, along with applicable bonus cash balances and pending bets. The resulting balance became available through the current betr account experience.

Can I watch racing through BlueBet?

Our current wagering experience includes Racing.com vision for eligible Victorian and South Australian thoroughbred racing. The coverage can be accessed through the current website or app, allowing racing content and wagering markets to be used within the same digital environment. We can also use Blackbook to follow favourite horses and receive notifications when they run.

Is BlueBet available at any time of day?

Our current wagering service is available online and through mobile apps, providing ongoing account access across the day. The official FAQ states that the service operates 24 hours a day, seven days a week through its digital and telephone channels. Individual sports, racing and live markets remain dependent on event schedules and market availability.